Frequently Asked Questions

Everything you need to know about your Attack Shark gear.

How long does shipping take for my order?

Standard shipping typically takes 7-15 business days depending on your location. Once your order is dispatched, you will receive a tracking number via email to monitor your package's progress.

What is your return policy for electronics?

We offer a 30-day return policy for all unused items in their original packaging. If you experience a technical defect, please contact our support team to initiate a warranty claim.

Are Attack Shark peripherals compatible with Mac and Windows?

Yes, most of our mice, keyboards, and headsets are plug-and-play compatible with both Windows and macOS. Specific software customization features may vary by operating system.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and secure digital wallets like Apple Pay and Google Pay.

How can I download the latest drivers for my device?

You can find the latest firmware and driver updates on our official 'Downloads' page. Simply search for your specific model number to ensure compatibility.

Does my purchase come with a warranty?

All Attack Shark hardware comes with a 12-month limited warranty covering manufacturing defects and hardware failures under normal use conditions.